PRIVACY POLICY & STATEMENT

This privacy statement and policy is given in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 (the “GDPR”) on the protection of natural persons with regards to the processing of personal data and the free movement of such data, the Law 125(I) of 2018 “Providing for the protection of natural persons with regard to the processing of Personal Data and for the free movement of such data” (as amended from time to time) as well as any applicable laws in Cyprus and/or abroad.

This privacy policy sets out how ELPACKMAN uses and protects any information that you give to https://www.packmancy.com/ when you use this website.

https://www.packmancy.com/ is committed to ensuring that your data are protected. Any personal data collected through our website will only be used in accordance with this privacy statementandpolicy

We reserve the right to amend this privacy statement and policy from time to time. You should regularly check this page so as to remain updated with any changes. This policy is effective from 1/6/2022

What we collect

We collect, use and process your personal data as these have been provided by you. We may collect the following information:

(i) Name
(ii) Surname
(iii) Email address
(iv) Telephone
(v) Billing Address
(vi) Moving from Address
(vii) Moving to Address
(viii) Credit/Debit card details (once the payment is made, only the 4 last digits of your card will be kept in record in order to be able to identify a transaction)

The collection and processing of such personal data is necessary for us for the performance of our contract in relation to the provision of services that we will be offering to you.

If you choose to subscribe to our newsletter and receive our emails, we collect personal information so that we may send you such emails.

We use a third-party provider, Mailchimp to deliver our informational emails and newsletter. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our informational emails or newsletter. For more information, please see the privacy notice.

You can unsubscribe to informational emails and newsletters at any time of the day or night by clicking the unsubscribe link at the bottom of any of those emails or by emailing customerservice@packmancy.com.

We note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.

What we do with the information we gather

We require this information to perform our contract for the provision of services as well as understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. We take reasonable measures to protect your personal data from unauthorized access or misuse in order to safeguard and secure the information we collect online. However, we cannot guarantee or warrant its security, as the transmission of data through the internet is never absolutely secure

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Storage of Personal Data

Your personal data shall be safely and securely retained for a period of time only as we are engaged to provide services to you. We may retain your data for a longer period if we consider this necessary in order to comply with the applicable laws.

Your Rights

1. Right of access: you have the right of access and modification of your data;

2. Right of rectifications and erasure: you have the right to request the rectification of your data in case these are inaccurate as well as the right to request the erasure of such personal data (the right to be forgotten);

3. Right to object to or restrict the processing of personal data;

4. Right to data portability: you have the right to receive the personal data collected from us in a structured, commonly used and machine-readable format as well as the right to request the transmission of those data to another controller;

5. The right to object to automated decision-making, including profiling: you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you;

6. The right to lodge a complaint with a supervisory authority: you have the right to submit a complaint with the supervisory authority in the particular Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the

processing of your personal data infringes the provisions of the GDPR and/or applicable legislation;

7. The right to withdraw your consent: where the processing is based on your consent, you shall have the right to withdraw your consent at any time by contacting us at customerservice@packmancy.com. If you withdraw your consent for your personal data to be used for the above-mentioned purposes, we will process your request for such withdraw of consent and will thereafter cease to use and/or disclose your personal data and proceed with the erasure of your personal data within 30 (thirty) calendar days, unless this personal data information is necessary for complying with other legal obligations under Europe and national law. Your rights may be discussed with and/or exercised by contacting the person responsible appointed by us to address any issues related to personal data at customerservice@packmancy.com, telephone number: 22498040.

If you believe that any information we are holding on you is incorrect or incomplete, please send us an email here at customerservice@packmancy.com We will promptly correct any information found to be incorrect. If, for any reason, you believe that we violate the rights connected to your personal data information, you have the right to complain to the Cyprus Commissioner of the Personal Data Protection at commissioner@dataprotection.gov.cy